Saving lives, supporting families

Tamba Vacancies 

Job Vacancies

Tamba’s Maternity Engagement Project Coordinator

Job Description 

Salary Grade:           £20,200

Contract:                   Fixed for 2-3 years

Responsible to:       Support Services Manager

Hours:                        Full time (part-time working considered)

Location:                   Aldershot, Hampshire

Annual leave:           28 days p.a. plus statutory bank holidays

To apply please send a cover letter and CV to Helen Turier by 20th March 2015 helenturier@tamba.org.uk

For an informal chat or for more information, please call Helen on 01252 332344

About Tamba

Tamba has been in existence for over 30 years and is the largest charity of its kind in the world.  We provide support, help and advice to 10,000s of families each year.  Unfortunately, too few people have heard of us and we can’t help as many people as we would wish.  As part of our current strategic plan, we have decided to address this by working more closely with maternity units and we need someone to help.

Our families face some unique challenges and we want someone who can successfully help tell their story.  For instance, they face much higher risks during pregnancy and birth with an almost 50:50 chance that one or more babies will end up in neonatal care.  Our mothers face twice the likelihood of developing postnatal depression, can find themselves isolated and experience higher rates of relationship breakdown.  Mothers find it harder to return to work and our families tend to have less disposable income and a considerable proportion experience real material hardship. 

Purpose of the job

If you have strong project administration skills and want to drive up improvements in maternity units throughout the NHS that helps us to save and transform lives then please do apply.  It will be a challenge but should be rewarding and fun.

Objectives

  • Coordinate the Maternity Unit engagement project

  • Manage the project plan and engagement programme

  • Support partnerships with maternity units, activists and other interested stakeholders

  • Support relationships with project partners

  • Actively gather and evaluate patient experience feedback

  • Monitor and report on the long term outcomes of the project

Main Duties

  • Help research and produce a stakeholder engagement plan, which includes national opinion formers, patient and professional groups, regional senior medical managers, local patients and patient groups and individual maternity unit teams

  • Support the delivery of communications to key targets monitoring responses and organising for follow up actions to be undertaken

  • Ensure liaison with individual units and project partners

  • Sign post units to background information and best practice models

  • Liaise with units and trainers

  • Collect and analyse patient experience data as a benchmark for improvements

PERSON SPECIFICATION

Essential attributes

  • Understanding of Tamba and the families it serves
  • Experience of engaging health professionals
  • Experience of helping to change the way services or goods are delivered to customers or patients
  • Ability to juggle several priorities at once
  • Good database and IT skills
  • Written skills (including report writing)
  • Research skills
  • Excellent telephone manner and listening skills
  • Excellent organisational skills
  • Excellent communication skills
  • Attention to detail
  • Ability to work flexibly and part of a team
  • Self motivated
  • Ability to prioritise and monitor ones own individual performance

Desirable

  • Experience of working for a charity
  • Experience of working with volunteers
  • Experience of working in or with the NHS
  • Political or campaign experience

MATERNITY ENGAGEMENT COORDINATOR PERSON SPECIFICATION

Criteria

Essential

Desirable

Qualifications

 

 

Good academic record up to degree, or equivalent

X

 

Experience

 

 

Previous role working in a health or social care setting 

 

X

Working with health or social care professionals 

 

X

Helping to change the way a service or product is delivered

 

X

Campaigning for change

 

X

Reviewing and reporting on how a project is being delivered 

 

X

Skills

 

 

Excellent planning, organisational and project management skills (including attention to detail)    

X

 

Excellent written communication skills

X

 

Excellent interpersonal skills, including oral communication, presentation and networking    

X

 

Computer literacy, MS Office Suite, database use

X

 

Strong negotiation and diplomacy skills

X

 

Ability to manage cross departmental development projects

X

 

Ability to demonstrate a high level of commitment as well as problemsolving skills     

X

 

Ability to maintain high levels of confidentiality as appropriate  

X

 

Knowledge

 

 

Medical, family, finances, PR and media

 

X

Research techniques

 

X

Knowledge of multiple births

 

X

Personal Qualities

 

 

Goal-orientated   

X

 

Enjoys working within a team  

X

 

Ability to prioritise a demanding workload in a pressurised environment and meet strict deadlines

X

 

Friendly and professional approach towards colleagues

X

 

Interest in families and children

X

 

Applicants for this role must be eligible to work legally in the United Kingdom. If you do not have the necessary permissions to do so, unfortunately we are unable to consider your application. 

 

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