Tamba logo - Twins and Multiple Births Association

Saving lives, supporting families

Tamba Membership FAQs 

 

I’ve forgotten my password – how do I find it/reset it?

Please visit tamba.org.uk/login/register. Click on the forgotten username/password link below the login button. This will prompt you to enter your email address. You will then receive an email with the information required to allow you to log in.
If this doesn’t work, please contact us at membership@tamba.org.uk. Sometimes, if you’ve entered an email address we don’t have on file, the reset password won’t work. Please let us know if you’d like to start using a different email address.

How do I find my username for the website?

Please visit tamba.org.uk/login/register. Click on the forgotten username/password link below the login button. This will prompt you to enter your email address. You will then receive an email with the information required to allow you to log in. 
If this doesn’t work, please contact us at membership@tamba.org.uk. Sometimes, if you’ve entered an email address we don’t have on file, we won’t recognise this to be able to send you your username.

I can log on but it’s not recognising me as a member. What can I do?

Please contact Tamba at membership@tamba.org.uk or call 01252 332 344 during office hours.
Sometimes people have registered on the Tamba website with more than one email address (maybe one from work, and one personal), and the membership is attached to one email address and you are using the other. If this is the case, we will work with you to determine the main contact email address. We want to make sure we are always able to contact you about your membership and ensure the email we have on record is up-to-date.

Where can I see my membership card?

You need to be logged in to the Tamba website for us to recognise you.
When you first log in to the website, if you scroll down a little, you will see a link that says ‘View eMembership Card’. Click here will bring up your card. Alternatively, visit tamba.org.uk/membershipcard
If you are not already logged in, this will prompt you to enter your username and password and will then show your membership card.
Alternatively, log into the Tamba website at tamba.org.uk/login/register, and go to the ‘Get Involved’ tab. Underneath ‘Tamba Membership’ there is a link to see your membership card.
As a member, you should also be receiving the Tamba Talk emails every month, that keep you up-to-date with all everything happening at Tamba HQ. These emails will always have a copy of your membership card at the bottom, so it may be as simple as finding an old Tamba Talk email, and finding your card on there.

How do I see the discounts available?

Log into your Tamba website account at tamba.org.uk/login/register. Then click ‘Go to Main Page’ at the top of the screen. This will take you to the main Tamba website, where you will see a ‘Discount’ button at the top of the page. Clicking here will bring up the Tamba Multiple Savings site where you can view the range of discounts available.
This part of the website is only available to members and is maintained on behalf of Tamba by another company that provides us with many of the discount opportunities. Once you are on the Tamba Multiple Savings site, if you have any questions, you can phone 0333 003 3436 for assistance.

How do I sign up to the Pregnancy Countdown Tool?

Please visit tamba.org.uk/pregnancy/pregnancy-countdown-tool-introduction

Where can I find my membership number?

Please visit tamba.org.uk/membershipcard
This will prompt you to enter your username and password and will then show your membership card which has your membership number printed on it.
Alternatively, log into the Tamba website at https://www.tamba.org.uk/login/register
Go to the ‘Get Involved’ tab and underneath Tamba Membership there is a link to membership card.
As a member, you should also be receiving the Tamba Talk emails every month, that keep you up-to-date with everything happening at Tamba HQ. These emails will always have a copy of your membership card at the bottom of it, so it may be as simple as finding an old Tamba Talk email, and finding your card on there.

How do I cancel my membership?

It is not possible to cancel your membership on the website. Please contact Tamba at membership@tamba.org.uk or call 01252 332 344 to let us know that you would like to cancel. We will ask you why you are choosing to cancel, as this may help us improve our membership service. It is up to you if you choose to share this information with us or not.

How do I change my direct debit details?

It is not possible to change your direct debit online, so please contact Tamba at membership@tamba.org.uk or call 01252 332 344.
If you change your details within 5 workings days of the next direct debit collection date, it will likely be too late to change the next payment. It will therefore be effective from the subsequent collection date.

How do I update my email/address/phone number, or any other details?

Log into your Tamba website account at tamba.org.uk/login/register.
Click on go to the main page and approximately halfway down the page there is a box labelled 'Update Your Details', click here and update any details that have changed.
Alternatively, after logging in, you can go directly to tamba.org.uk/user-profile-update.
A final alternative is to contact Tamba at membership@tamba.org.uk or call 01252 332 344.

Why should I join Tamba?

Tamba is a UK based charity, set up by parents and interested health professionals in 1978, to support families of multiple births. The majority of our work is funded by families like you who want to help reduce the risks in pregnancy and birth and support those who are finding the challenges of parenting multiples too much to cope with on their own.
Our members, via the membership fee you pay, enable Tamba to continue this work of improving the practical, emotional and financial support offered to multiple birth families in the UK. As a member of Tamba, you will become part of a supportive and friendly community of families who face unique problems and challenges.
Tamba members also get access to amazing benefits! As a thank you for your support, we offer our members an exclusive discounts scheme via our Multiple Savings site, because we know that the cost of raising multiples can be tough. By choosing to support us, we in turn are supporting you, by offering you more than 100 ways to save on shopping at high street stores like Clarks, Mothercare and JoJo Maman Bebe, travel, cinema tickets, even gym membership and insurance, just to name a few. Membership also gives you exclusive access to resources like our quarterly magazine and online guides and videos.

How much does it cost to join?

Tamba membership costs just £2.80 a month if you sign up via direct debit (equivalent to £33.60 per year), or there are options for 1 year, 3-year and 5-year memberships. Please visit tamba.org.uk/members/join-tamba for more information on pricing.

I am moving overseas. Can I still be a member?

Yes, we offer an overseas membership where benefits are received through the Tamba website. For more information on our overseas memberships please visit tamba.org.uk/members/overseas-membership

What is the difference between a gold, silver and one-year membership?

All three membership types include the same great membership benefits. The memberships differ in the length of the membership, the cost and the extra free gifts you may become eligible to receive.
The annual membership is a one-year membership and costs £45.00.
The Silver membership is a 3-year membership and costs £98.00 (£32.60 per year). Silver members also receive the bestselling book, ‘Twins and Multiple Births’ by Dr Carol Cooper and two ‘Twins on Board’ car stickers (triplets stickers also available on request).
The Gold membership is a 5-year membership and costs £150.00 (£30.00 per year). Gold members also receive the bestselling book, ‘Twins and Multiple Births’ by Dr Carol Cooper, two ‘Twins on Board’ car stickers (triplet stickers also available on request). Gold members will also receive three guides including 'The Healthy Pregnancy Guide’, ‘Practical Preparing for Parenthood’ and ‘Breastfeeding More Than One’.





 

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